Back to Documentation
Response Analytics
Understand your feedback data with powerful analytics tools.
Rating Distribution
See how responses are distributed across rating values.
Example Distribution:
5 stars
45%
4 stars
30%
3 stars
15%
2 stars
7%
1 stars
3%
Sentiment Analysis
We automatically analyze text feedback to determine sentiment.
😊
Positive
Happy, satisfied responses
😐
Neutral
Neither positive nor negative
😟
Negative
Unhappy, critical responses
Filtering Responses
Filter responses to find specific feedback:
Available Filters:
- Date range: View responses from specific time periods
- Rating: Filter by star rating or NPS score
- Sentiment: Show only positive, neutral, or negative
- Has feedback: Only show responses with text comments
- Search: Find specific keywords in feedback text
Response Timeline
View responses chronologically to spot trends:
- See exactly when each response was submitted
- Identify peak response times
- Correlate with marketing campaigns or product changes
- Track improvement over time
Exporting Data
Export your response data for further analysis:
Export Formats:
- CSV: Open in Excel, Google Sheets, or any spreadsheet
- JSON: For developers and custom integrations
Data Included:
- Response ID and timestamp
- Rating value
- Feedback text
- Sentiment label
- Respondent info (if collected)