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Announcing Webhook Integrations for Real-Time Data Sync

AItocha Product TeamJune 9, 20264 min read
Announcing Webhook Integrations for Real-Time Data Sync

Webhooks are now available on all Pro and Business plans, letting you push every new survey response to any external system the instant it's submitted.

How It Works

Configure a webhook URL in your survey settings, and we'll send an HTTP POST with the full response payload — rating, feedback text, answers, and metadata — within seconds of submission. Every payload is signed with an HMAC signature so you can verify authenticity on your end.

Built-In Reliability

Failed deliveries are automatically retried with exponential backoff for up to 24 hours, and you can view a full delivery log with response codes and payloads directly in your dashboard, along with a one-click replay option for any failed event.

Common Use Cases

Customers are already using webhooks to sync responses into their CRM, trigger Slack alerts for low ratings, kick off automated workflows in Zapier or Make, and feed real-time data into internal business intelligence tools.

Rate Limits and Volume

Webhook delivery is included at no extra cost regardless of survey volume, with delivery throughput scaling automatically as your response volume grows. High-volume customers processing tens of thousands of responses daily are already running production workloads on this system without any special configuration required.

Set up your first webhook from any survey's Integrations tab. Full technical documentation, including payload schema and signature verification examples, is available now.

APT
AItocha Product Team
AItocha Surveys